What areas do you currently serve?

Stormie Clean proudly serves La Center, WA, and surrounding communities. We regularly work in Ridgefield, Woodland, Battle Ground, and Vancouver, but we’re open to nearby areas as well. If you’re unsure whether you’re in our service area, just contact us, and we’ll confirm and do our best to accommodate you.

What’s included in a standard cleaning?

Our standard cleaning package covers the essentials to keep your home fresh and inviting:

Dusting all surfaces, including shelves and décor

Wiping down baseboards

Vacuuming and mopping all floors

Wiping down countertops, tables, and high-touch surfaces

Thorough kitchen cleaning (sinks, counters, exterior of appliances)

Bathroom cleaning (toilets, sinks, mirrors, showers/tubs)

General tidying and trash removal

This option is great for ongoing upkeep. For extra detail, such as cleaning inside appliances, scrubbing vents, or tackling harder-to-reach areas, we recommend a deep clean or adding specialty services.

Do you bring your own cleaning supplies?

Yes! We bring all of our own high-quality cleaning products, supplies, and equipment so you don’t have to worry about a thing. We typically use trusted brands like Windex, Windex Disinfectant, Simple Green, Pine-Sol, Bar Keepers Friend, and Dawn Powerwash. These products are highly effective and safe when used properly — and we always make sure surfaces are safe to touch once they’re dry.

While these products are reliable, they are not all considered “eco-friendly.” If you prefer green, fragrance-free, or non-toxic cleaning products — especially for households with children, pets, or sensitivities — just let us know before your appointment. We’re happy to customize our cleaning to fit your needs.

How do I prepare for my cleaning appointment?

The best way to prepare is to clear clutter from floors and surfaces so we can get straight to the cleaning. You don’t need to pre-clean — that’s what we’re here for! If you’d like fresh linens put on the beds, please leave them out. For first-time visits, we’ll do a walkthrough with you to confirm priorities and ensure we meet your expectations.

Can I schedule recurring cleanings?

Absolutely! We offer flexible plans — weekly, biweekly, or monthly — so you can choose what fits your lifestyle and budget. Many clients find that weekly or biweekly cleanings give them the most consistency, while monthly cleanings are great for lighter maintenance. Recurring clients enjoy discounted rates and priority booking.

Do you offer one-time or special event cleanings?

Yes — we love helping clients prepare for or recover from special occasions. We offer:

Deep cleans before or after events

Move-in/move-out cleanings

Seasonal refreshes (spring or holiday cleaning)

Post-construction or renovation cleanup

Whether it’s getting your home guest-ready or handling the mess after a party, we’ve got you covered.

How do I pay for my cleaning service?

We accept multiple convenient payment methods: cash, checks, Venmo, and Apple Pay. Payment is due at the time of service unless another arrangement has been made. For recurring clients, we can also set up a simple billing routine to make things even easier.

What happens if I need to reschedule or cancel?

We know life can be unpredictable! If you need to cancel or reschedule, please let us know at least 24 hours in advance. This helps us keep our schedule running smoothly and gives us the opportunity to serve another client. Appointments canceled with less notice may be subject to a small fee.

Do you clean short-term rentals or Airbnb properties?

Yes! We provide reliable vacation rental cleaning, including quick turnaround service for same-day check-ins. We can change linens, restock supplies (if provided), and ensure everything looks spotless for your next guests — helping you maintain great reviews and happy visitors.

I don’t see the service I need listed — can I still reach out?

Definitely. Every home and business is different, and we love customizing solutions. Whether you need organizing help, special surface care, or something unique, reach out, and we’ll let you know how we can help or connect you with the right local resource.

Are you licensed and insured?

Yes — Stormie Clean is fully licensed and insured. This protects both you and us, and gives you peace of mind knowing your property is in safe, professional hands.

What’s the difference between a standard clean and a deep clean?

Standard Clean: Great for upkeep and surface-level tidying — floors, counters, bathrooms, and kitchens.

Deep Clean: More detailed and time-intensive. Includes scrubbing baseboards, doors, vents, and light fixtures; cleaning inside appliances; dusting hard-to-reach areas; and giving your home a true top-to-bottom refresh.

We recommend starting with a deep clean for new clients, then switching to standard cleanings for maintenance.

How long will my cleaning take?

Timing depends on the size and condition of your home. A 1,500 sq. ft. home might take 2–3 hours for a standard clean, while larger homes or deep cleans will naturally take longer. We’ll provide an estimate when you book, and keep you updated if anything changes during the job.

Will I have the same cleaner each visit?

Yes. At Stormie Clean, we don’t send a rotating crew — it’s always Stormie and Taylor, the owners. You’ll get consistent care, attention to detail, and trustworthy service every single time.

Do I need to be home during the cleaning?

Not at all — that’s up to you! Many clients provide a key, garage code, or door code so we can clean while they’re away. Others prefer to be home, and that’s perfectly fine too. We’ll work respectfully around you and your schedule.

What if I’m not satisfied with the service?

Your satisfaction is our priority. If something was missed or not up to standard, let us know within 24 hours. We’ll return to fix it at no extra charge — no questions asked.

Do you work with pets in the home?

Yes! We’re a pet-friendly cleaning service and love working in homes with furry family members. For safety and efficiency, we kindly ask that pets who may be nervous around new people or cleaning equipment be secured during our visit. If your pet is friendly and comfortable, we’re happy to clean around them. Please let us know ahead of time if you have specific instructions (like keeping doors or gates closed).

Should I tip my cleaners?

Tipping is never required but always appreciated. Many clients choose to tip occasionally (like during holidays or after a bigger job) as a way to say thank you. If you’d like to show appreciation, tips can be given in cash or added to your digital payment. Consistent referrals and positive reviews are also wonderful ways to support our small business.

What should I expect during my first cleaning?

First-time visits with Stormie Clean often take a little longer than maintenance cleanings, since we want to give your home the detailed attention it deserves. We typically recommend starting with a deep clean, especially if it’s been a while since your last professional service. During your first appointment, Stormie will do a quick walkthrough with you to confirm priorities, answer questions, and make sure we’re focusing on what matters most to you.

How do I refer someone to Stormie Clean?

Simply have your friend mention your name when they book their first clean. That’s it — we’ll track the referral and apply your credit once their service is completed.

What do I get when I refer someone?

You’ll earn $20 off your next clean for every successful referral. You can stack up to 3 credits at once for a total of $60 off.

How many people can I refer?

There’s no limit to how many friends or businesses you can refer! You can keep earning credits — they’ll be saved on your account and applied to future cleanings.

Can I refer businesses too, or just homeowners?

Yes! We love working with local businesses. If your referral owns a salon, office, or studio and books a clean, you’ll still earn the same $20 credit.

Still have questions?
We’re happy to help. If you didn’t find the answer you were looking for in our FAQ, please reach out — we’ll be glad to provide more details or create a custom plan for your cleaning needs.